At patokbet, your privacy is taken seriously. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. Reading through this page gives you a clear picture of how your data is protected every time you use our platform.
This policy applies to all players accessing patokbet from the Philippines. If you have questions about how your data is used, please visit our FAQ page for guidance.
When you register for an account on patokbet, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process required under our Know Your Customer (KYC) obligations, we may also request a copy of a valid government-issued ID such as a Philippine passport, driver's licence, or national ID. Financial information — including your preferred payment method details such as your GCash or Maya account — is collected when you make deposits or request withdrawals. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve your experience. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for regulatory compliance and account management.
Your personal data is used primarily to operate and manage your patokbet account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable Philippine regulations. We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and updates to our platform policies. Where you have opted in, we may send you promotional communications about bonuses and offers available on the platform — you can withdraw this consent at any time by updating your notification preferences in your account settings. Technical and usage data is analysed in aggregate to improve platform performance, identify and prevent fraudulent activity, and ensure a safe gaming environment for all players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not sell your information to third-party advertisers under any circumstances.
patokbet does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform — such as payment processors that handle GCash, Maya, and bank transfer transactions, identity verification partners who support our KYC process, and cloud infrastructure providers who store platform data securely. All third-party partners are contractually required to handle your information in accordance with applicable Philippine data protection laws and are prohibited from using your data for any purpose beyond the specific service they provide to us. In certain circumstances, we may be legally required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines — for example, in response to a valid court order or regulatory investigation. Any such disclosure will be limited to the minimum information necessary to comply with the legal obligation, and we will notify you of such requests where we are legally permitted to do so.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the patokbet platform is encrypted using Transport Layer Security (TLS), and sensitive account data is stored using strong encryption protocols on secured servers. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff who handle player information are trained on data protection obligations and confidentiality requirements. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems before they can be exploited. While no online platform can guarantee absolute security, patokbet takes every reasonable precaution to maintain the integrity and confidentiality of your personal data, and we have incident response procedures in place to act swiftly in the unlikely event of a data breach.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering record-keeping requirements. In practice, this means that account data, transaction records, and identity verification documents are typically retained for a minimum of five years following the closure of your account or the last transaction on your account, whichever is later. After the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request the deletion of your account, we will process that request in accordance with our legal obligations — meaning some data may need to be retained for compliance purposes even after your account is closed. You will be informed of any such retention obligations at the time you submit a deletion request through our support channels.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by patokbet. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated information in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where processing is no longer necessary or lawful, and the right to data portability where technically feasible. To exercise any of these rights, you can contact our support team through the channels listed in the FAQ section, and we will respond to your request within the timeframe required by applicable law. We will never penalise you for exercising your data rights, and all requests are handled with care and confidentiality.
patokbet uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyse how the site is used so we can continue to improve it. Essential cookies are necessary for the platform to function correctly — for example, they keep you logged in during your session and ensure that your account settings are applied consistently. Analytics cookies help us understand which features are most popular, how players navigate the platform, and where technical issues may be occurring, all of which informs our ongoing development work. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising, and no tracking data collected through cookies is sold or shared with advertisers.
patokbet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify you through a notice on the platform or via your registered contact details, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any concerns about changes to this policy, you are welcome to contact our support team or consult the FAQ page for further guidance.
These pages work alongside our Privacy Policy to give you a complete picture of how patokbet operates and how we look after our players.
Understand the full rules and obligations that govern your use of the patokbet platform, including account management, bonuses, and prohibited conduct.
Read Terms & ConditionsAccess tools and resources to help you manage your gaming activity safely and responsibly, including deposit limits and self-exclusion options.
View Responsible GamingFind quick answers to common questions about your account, payments, data requests, and platform features — all written in plain Philippine English.
Browse the FAQNow that you know exactly how your data is protected, you can enjoy everything patokbet has to offer — from slots and sports betting to exclusive promotions — with complete peace of mind. Registration is free and takes under two minutes.